{"id":5530,"date":"2017-10-11T14:34:27","date_gmt":"2017-10-11T18:34:27","guid":{"rendered":"https:\/\/www.datacarte.com\/contact\/"},"modified":"2025-06-05T21:24:00","modified_gmt":"2025-06-06T01:24:00","slug":"contact-datacarte-concepts","status":"publish","type":"page","link":"https:\/\/datacarte.acxcomdev.com\/en\/contact-datacarte-concepts\/","title":{"rendered":"Contact"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;70px||70px||true|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;12px||12px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code admin_label=&#8221;Code &#8211; map&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d2797.7441704023977!2d-73.5798114!3d45.4749572!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x4cc9108347bb7a49%3A0x991e6bbbaa77b4f9!2s4030%20Rue%20Saint-Ambroise%20Bureau%20109%2C%20Montr%C3%A9al%2C%20QC%20H4C%202E1!5e0!3m2!1sfr!2sca!4v1734632473375!5m2!1sfr!2sca\" width=\"100%\" height=\"400\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_5,3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Contact&#8221; module_class=&#8221;acx-light&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|300||on|||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;70px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||-1px|||&#8221; custom_padding=&#8221;0px||15px|||&#8221; hover_enabled=&#8221;0&#8243; custom_css_free_form=&#8221;.acx-light h1 {font-weight:100!important;}&#8221; global_colors_info=&#8221;{}&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; sticky_enabled=&#8221;0&#8243; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;40px&#8221;]<\/p>\n<h1><strong>Contact<\/strong><\/h1>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Gr\u00e2ce \u00e0 notre r\u00e9seau structur\u00e9&#8230;&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_4_font=&#8221;|700||on|||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#81a6db&#8221; header_4_font_size=&#8221;20px&#8221; custom_margin=&#8221;||-8px||false|false&#8221; custom_padding=&#8221;19px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Thanks to our structured network of alliances and partnerships with manufacturers, Data Carte Concepts intends to remain the top provider of identification solutions in the province of Quebec. We have mastered all technologies necessary to develop personalized secure identification solutions based on our customers&#8217; needs.<\/p>\n<p><\/p>\n<p><strong>Data Carte Concepts<\/strong><br \/>4030, Saint-Ambroise Street<br \/>Office 109<br \/>Montreal, QC H4C 2C7<\/p>\n<p><\/p>\n<p><strong>Phone : <a href=\"tel:+1-514-989-8326\">+1 514 989-8326<\/a><br \/>Toll Free: <a href=\"tel:+1-888-220-4801\">+1 888 220-4801<\/a><\/strong><\/p>\n<p><\/p>\n<p>General information: <a href=\"mailto:info@datacarte.com\">info@datacarte.com<\/a><br \/>After-sales service: <a href=\"mailto:appelservice@datacarte.com\">appelservice@datacarte.com<\/a><br \/>Orders &#038; quotations: <a href=\"mailto:ventes@datacarte.com\">ventes@datacarte.com<\/a><\/p>\n<p><\/p>\n<p><strong>Timoth\u00e9e Carbonnier<\/strong><br \/>In charge of the protection of personal information<br \/><strong>Phone: <a href=\"tel:+1-514-989-8326\">+1 514 989-8326<\/a><br \/>Email: <\/strong><a href=\"mailto:info@datacarte.com\">info@datacarte.com<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Formulaire&#8221; module_class=&#8221;acx-light&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|300||on|||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;70px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||-1px|||&#8221; custom_padding=&#8221;0px||15px|||&#8221; hover_enabled=&#8221;0&#8243; custom_css_free_form=&#8221;.acx-light h1 {font-weight:100!important;}&#8221; global_colors_info=&#8221;{}&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; sticky_enabled=&#8221;0&#8243; header_font_size_tablet=&#8221;60px&#8221; 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header_3_text_color=&#8221;#85a9dc&#8221; header_3_font_size=&#8221;34px&#8221; header_4_font=&#8221;|700||on|||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#81a6db&#8221; header_4_font_size=&#8221;20px&#8221; custom_margin=&#8221;||-20px||false|false&#8221; custom_padding=&#8221;19px||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;28px&#8221; sticky_enabled=&#8221;0&#8243; header_3_font_size_phone=&#8221;28px&#8221;]<\/p>\n<h3>To Place an Order<\/h3>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Pour placer une commande, veuillez&#8230;&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_4_font=&#8221;|700||on|||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#81a6db&#8221; header_4_font_size=&#8221;20px&#8221; custom_padding=&#8221;19px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>To place an order, dial <strong><a href=\"tel:+1-514-989-8326\">+1 514 989-8326<\/a><\/strong> (option 2)<\/strong> or send an email to <a href=\"mailto:ventes@datacarte.com\">ventes@datacarte.com<\/a>. To accelerate the purchasing process, please have this information on hand:<\/p>\n<p><\/p>\n<ul>\n<li>Your client number<\/li>\n<li>The product code(s) of the merchandise you wish to purchase<\/li>\n<li>The purchase order (to send by email) or credit card information for payment (Visa or Mastercard)<\/li>\n<li>An email address to send the invoice, once the transaction has been completed<\/li>\n<\/ul>\n<p><\/p>\n<p>Please refer to our online catalog to find a product\u2019s code or to find more information on our available products.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Pour placer un appel de service ou de support technique&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;|700||on|||||&#8221; header_3_text_align=&#8221;left&#8221; header_3_text_color=&#8221;#85a9dc&#8221; header_3_font_size=&#8221;34px&#8221; header_4_font=&#8221;|700||on|||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#81a6db&#8221; header_4_font_size=&#8221;20px&#8221; custom_margin=&#8221;-22px||-20px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;28px&#8221; sticky_enabled=&#8221;0&#8243; header_3_font_size_phone=&#8221;28px&#8221;]<\/p>\n<h3>To Place a Service Call or for Remote Technical Assistance<\/h3>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Pour placer un appel de service&#8230;&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_4_font=&#8221;|700||on|||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#81a6db&#8221; header_4_font_size=&#8221;20px&#8221; custom_padding=&#8221;19px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>To place a service call or for remote technical assistance, please dial <strong><a href=\"tel:+1-514-989-8326\">+1 514 989-8326<\/a> (option 1)<\/strong> or send an email to <a href=\"mailto:appelservice@datacarte.com\">appelservice@datacarte.com<\/a>. To accelerate the process, please have this information on hand:<\/p>\n<p><\/p>\n<ul>\n<li>The defective device\u2019s model and serial number<\/li>\n<li>The point of contact\u2019s name and information<\/li>\n<li>A brief description of the problem<\/li>\n<li>The organization or department\u2019s opening hours<\/li>\n<li>A purchase order number for the service call (for billable service calls (no contract), the purchase order must be sent by email)<\/li>\n<li>Credit card information (Visa or MasterCard) for payment (for billable service calls (no contract) &#8211; depends on the codification of your account)<\/li>\n<li>At least one email address to send your activity report and your invoice (for billable service calls) once the service call is completed<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ContactThanks to our structured network of alliances and partnerships with manufacturers, Data Carte Concepts intends to remain the top provider of identification solutions in the province of Quebec. We have mastered all technologies necessary to develop personalized secure identification solutions based on our customers&#8217; needs.Data Carte Concepts4030, Saint-Ambroise StreetOffice 109Montreal, QC H4C 2C7Phone : +1 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":50,"comment_status":"open","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-5530","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/datacarte.acxcomdev.com\/en\/wp-json\/wp\/v2\/pages\/5530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/datacarte.acxcomdev.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/datacarte.acxcomdev.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/datacarte.acxcomdev.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/datacarte.acxcomdev.com\/en\/wp-json\/wp\/v2\/comments?post=5530"}],"version-history":[{"count":21,"href":"https:\/\/datacarte.acxcomdev.com\/en\/wp-json\/wp\/v2\/pages\/5530\/revisions"}],"predecessor-version":[{"id":11157,"href":"https:\/\/datacarte.acxcomdev.com\/en\/wp-json\/wp\/v2\/pages\/5530\/revisions\/11157"}],"wp:attachment":[{"href":"https:\/\/datacarte.acxcomdev.com\/en\/wp-json\/wp\/v2\/media?parent=5530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}